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customer feedback -- I'd be willing to pay more
 
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qureus
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PostPosted: Thu Jan 27, 2005 10:47 am    Post subject: customer feedback -- I'd be willing to pay more Reply with quote

Hi John,

Thanks for taking time yesterday to clarify BlogHarbor's stats. Whew, I think I finally get it.

BlogHarbor does have good stats and they've been helpful to me in understanding my blog traffic. It's probably the marketeer in me coming out but I want more! Things like origin of visitors (country and state at least), visitor logs, etc.

Knowing that providing such stats have a cost to BlogHarbor, my customer feedback to BlogHarbor is that I'd be willing to pay more to get such a service. So something for your marketeers to consider is to offer some sort of tiered pricing to users to get more stats information.

Keep up the great service! And thanks!

Qureus
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john
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Joined: 16 Mar 2004
Posts: 3434

PostPosted: Thu Jan 27, 2005 11:37 pm    Post subject: Re: customer feedback -- I'd be willing to pay more Reply with quote

Thanks for the feedback. It is tough to do some things like determine what state a user is coming from; all AOL users don't really live in Virginia though that is what most stats analysis programs that try to determine a users state would have you believe...

But we are working on some improvements to the stats system so stay tuned.
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