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Strange posting error
 
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Netsense



Joined: 25 Aug 2005
Posts: 15

PostPosted: Thu Aug 25, 2005 7:09 am    Post subject: Reply with quote

Hello John

I'm still not able to post an article to my blog.
If I click "Post An Article" in my admin area, I get the following error: "An internal error has occurred. Please try your action again or notify the website administrators. Thank you."

i have this problem for a few days now, can you look into this problem?

Thanks!

Regards

Christof
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Netsense



Joined: 25 Aug 2005
Posts: 15

PostPosted: Thu Aug 25, 2005 7:13 am    Post subject: Reply with quote

Netsense wrote:
Hello John

I'm still not able to post an article to my blog.
If I click "Post An Article" in my admin area, I get the following error: "An internal error has occurred. Please try your action again or notify the website administrators. Thank you."

i have this problem for a few days now, can you look into this problem?

Thanks!

Regards

Christof


i tried just one more time, and now I get this error (hope you guys can use this information):

"(NoMethodError) private method `split' called for nil:NilClass at /usr/local/ruby/lib/ruby/1.8/cgi.rb:896:in `parse'
/home/blogware/code/rblog/lib/rblog/cgi/admin.rb:7323:in `post_article'
/home/blogware/code/rblog/lib/rblog/cgi/admin.rb:320:in `send'
/home/blogware/code/rblog/lib/rblog/cgi/admin.rb:320:in `handle_request'
/home/blogware/code/framework-ruby/lib/cgi/application.rb:50:in `handle_request'
/home/blogware/code/framework-ruby/lib/cgi/application.rb:48:in `catch'
/home/blogware/code/framework-ruby/lib/cgi/application.rb:48:in `handle_request'
/home/blogware/code/rblog/admin/index.cgi:41
/home/blogware/code/rblog/admin/index.cgi:31:in `run'
/home/blogware/code/framework-ruby/lib/cgi/fastcgi-forker.rb:53:in `each_request'
/home/blogware/code/framework-ruby/lib/cgi/fast.rb:98:in `each'
/home/blogware/code/framework-ruby/lib/cgi/fast.rb:98:in `each_request'
/home/blogware/code/framework-ruby/lib/cgi/fastcgi-forker.rb:53:in `run'
/home/blogware/code/framework-ruby/lib/cgi/fastcgi-forker.rb:48:in `call'
/home/blogware/code/framework-ruby/lib/forker.rb:328:in `fork_child'
/home/blogware/code/framework-ruby/lib/forker.rb:323:in `fork'
/home/blogware/code/framework-ruby/lib/forker.rb:323:in `fork_child'
/home/blogware/code/framework-ruby/lib/forker.rb:238:in `tend_children'
/home/blogware/code/framework-ruby/lib/forker.rb:236:in `upto'
/home/blogware/code/framework-ruby/lib/forker.rb:236:in `tend_children'
/home/blogware/code/framework-ruby/lib/server/forkingserver.rb:104:in `run'
/home/blogware/code/framework-ruby/lib/cgi/fastcgi-forker.rb:48:in `run'
/home/blogware/code/rblog/admin/index.cgi:31"
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john
Site Admin


Joined: 16 Mar 2004
Posts: 3434

PostPosted: Thu Aug 25, 2005 8:59 am    Post subject: Reply with quote

Quote:
If I click "Post An Article" in my admin area, I get the following error...

Just to be clear, are you getting this when you click on Post An Article dropdown menu or when you add some text to an article and click Save?
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Netsense



Joined: 25 Aug 2005
Posts: 15

PostPosted: Thu Aug 25, 2005 9:16 am    Post subject: Reply with quote

I get this error when I click Post an article in the dropdown menu..

I want to add a new article, but then I get the error.
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john
Site Admin


Joined: 16 Mar 2004
Posts: 3434

PostPosted: Thu Aug 25, 2005 9:37 am    Post subject: Reply with quote

Are you seeing this error every time? Do you get this error right now, for example?
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Netsense



Joined: 25 Aug 2005
Posts: 15

PostPosted: Thu Aug 25, 2005 3:45 pm    Post subject: Reply with quote

Yes, I get this error every time, even right now.
I just can't post a new article to my blog
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john
Site Admin


Joined: 16 Mar 2004
Posts: 3434

PostPosted: Thu Aug 25, 2005 4:03 pm    Post subject: Reply with quote

Netsense - We can not duplicate this... I just tried repeatedly to choose Article from the top right dropdown menu and can not make my browser get an error. If you click on the Post navigation tab (from the row that says Dashboard Post Post Manager Look & Feel etc.) instead of the dropdown menu do you get the same error? If you log out and log back in do you get this error?

Can you either post here or via our Contact page:
  • Your blog address
  • Your browser
  • Your OS
  • The exact URL in your browser's address bar when you see this
  • The steps you took to get to achieve the error
  • The exact error message you are receiving right now (please copy and paste it)

That's going to help a lot to figure out what's happening in this case.
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Netsense



Joined: 25 Aug 2005
Posts: 15

PostPosted: Thu Aug 25, 2005 4:34 pm    Post subject: Reply with quote

This error occurs whenever I click the "post article" from the dropdown, the tab in the dashboard "Post" or the link in the middle of the page that says Post An Article

Logging out and back in didn't help.

My blog address is http://gezondheid.blogharbor.com

I tried with IE and with Firefox, both gave the same problem

OS is Windows XP

The exact URL in your browser's address bar when you see this
http://login.blogharbor.com/admin/index.cgi/cmd=post_article

The steps you took to get to achieve the error
I log in to admin.blogtex.com and click Post an article

The exact error message you are receiving right now (please copy and paste it)
(NoMethodError) private method `split' called for nil:NilClass at /usr/local/ruby/lib/ruby/1.8/cgi.rb:896:in `parse'
/home/blogware/code/rblog/lib/rblog/cgi/admin.rb:7323:in `post_article'
/home/blogware/code/rblog/lib/rblog/cgi/admin.rb:320:in `send'
/home/blogware/code/rblog/lib/rblog/cgi/admin.rb:320:in `handle_request'
/home/blogware/code/framework-ruby/lib/cgi/application.rb:50:in `handle_request'
/home/blogware/code/framework-ruby/lib/cgi/application.rb:48:in `catch'
/home/blogware/code/framework-ruby/lib/cgi/application.rb:48:in `handle_request'
/home/blogware/code/rblog/admin/index.cgi:41
/home/blogware/code/rblog/admin/index.cgi:31:in `run'
/home/blogware/code/framework-ruby/lib/cgi/fastcgi-forker.rb:53:in `each_request'
/home/blogware/code/framework-ruby/lib/cgi/fast.rb:98:in `each'
/home/blogware/code/framework-ruby/lib/cgi/fast.rb:98:in `each_request'
/home/blogware/code/framework-ruby/lib/cgi/fastcgi-forker.rb:53:in `run'
/home/blogware/code/framework-ruby/lib/cgi/fastcgi-forker.rb:48:in `call'
/home/blogware/code/framework-ruby/lib/forker.rb:328:in `fork_child'
/home/blogware/code/framework-ruby/lib/forker.rb:323:in `fork'
/home/blogware/code/framework-ruby/lib/forker.rb:323:in `fork_child'
/home/blogware/code/framework-ruby/lib/forker.rb:238:in `tend_children'
/home/blogware/code/framework-ruby/lib/forker.rb:236:in `upto'
/home/blogware/code/framework-ruby/lib/forker.rb:236:in `tend_children'
/home/blogware/code/framework-ruby/lib/server/forkingserver.rb:104:in `run'
/home/blogware/code/framework-ruby/lib/cgi/fastcgi-forker.rb:48:in `run'
/home/blogware/code/rblog/admin/index.cgi:31

Here you go...
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john
Site Admin


Joined: 16 Mar 2004
Posts: 3434

PostPosted: Thu Aug 25, 2005 4:41 pm    Post subject: Reply with quote

I tried logging in as you and do not get this error in any browser. Very strange.

Quote:
The steps you took to get to achieve the error
I log in to admin.blogtex.com and click Post an article


OK, that is something to to look at... Can you try logging in via our login page here:

https://cgi.blogharbor.com/cgi-bin/login.cgi

and let us know if you get this same error?
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Netsense



Joined: 25 Aug 2005
Posts: 15

PostPosted: Thu Aug 25, 2005 4:50 pm    Post subject: Reply with quote

when I log in through the link you provided, I have no problem
I just posted a test without any problem

thanks!
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tigersi



Joined: 20 Apr 2005
Posts: 174

PostPosted: Fri Aug 26, 2005 9:11 am    Post subject: had a similar error Reply with quote

John,

FYI...I had a similar error a couple of times since this week's maintenance overhaul. I marked it down fluke and moved on. Intermittent. Can't give you more details because I don't remember.
_________________
Thanks!
Kathy (aka, Roaring Tiger)
http://bigcatchronicles.blogharbor.com
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john
Site Admin


Joined: 16 Mar 2004
Posts: 3434

PostPosted: Fri Aug 26, 2005 11:23 am    Post subject: Re: had a similar error Reply with quote

The problem described by this user was not related to whatever you might have experienced and was unique to this user and an incorrect login procedure. If you experience any problems, please create a new thread with the specific details of the problem you are experiencing.
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