problem with getting email notification about new postings

[pantarus3]

My subscriber are not recieving emails telling them I have made a new posting. How can I resolve this issue?
_________________
Dawn Gray

[john]

Subscribers are readers have signed up to receive email notification regarding new posts. When I check your blog's list of subscribers at Dashboard > View Subscribers, I see that there are no readers who have subscribed to receive article notifications on your blog.

Remember that creating a Reader Account does not subcribe readers to email notifications automatically. They need to login to your blog and click the "Email Notifications" link there so that they can choose which sections of your blog to subscribe to.

[ojedapaco]

[john]

In our system, subscribed means to receive notifications... They are the same thing...

You can check to see how many people have subscribed to receive email notifications by checking your list of subscribers at Dashboard > View Subscribers.

Please let us know if there is a misunderstanding regarding your question.

[ojedapaco]

[john]

I see people leaving comments in my blog that do not show up in my subscriber list.

Yes, the two are unrelated. Readers can leave comments without being a subscriber, and they can subscribe without necessarily leaving a comment.

Therefore, I understand subscriber to mean people who choose to be notified when a new article is added.

Yes, that is correct. When you login to your blog and look on the left side of the Dashboard, you see the Security box with a link to Subscribers, that is indeed the number of people who have requested notification when you post new articles.

Since my blog doesn't allow anonymous comments, these folks must be logging in somewhere to be able to comment.

Yes, they log in right on your blog. Either on the Login box (which on your blog is above the Recent Articles box and below the basic information box) or on the comment form itself.

Can I find out who these folks are and/or how many?

There's no specific method to track login statistics on your blog, but there is a sidebar component you can add to your blog called Recent Visitors which will list up to 5 of the most recent visitors to your blog. If the reader provided a first and last name in their account settings, the reader's first and last name appears in the list, followed by the date and time their visit commenced. Otherwise, the reader's username appears, followed by the date and time their visit commenced.

[ocollier]

Since we are speaking about subscribers. I have a subscriber who has signed up to received notification of articles that have posted. I post at least three maybe four times a week and the subscriber sent me an angry email asking to be removed.

Is there a way I can remove the subscriber myself or does the subscriber have to do that themselves? And if so how do I or the subscriber unsubscribe?

Otis
_________________
Executive Director
Black Greek Network
www.blackgreeknetwork.com

[john]

Your reader will need to unsubscribe by returning to your blog and logging in, then accessing the same Subscribe link he or she used to initially subscribe to email notifications. That page allows your users to manage their subscription preferences.

Unfortunately at this time, it is not possible for you to remove the user yourself and we do note this a feature enhancement request.